There is ample evidence that managers and firms fail to anticipate “predictable surprises”, especially when they are unpleasant or when they significantly affect the bottom line of their companies.
Based on our published research, we focus here on the three dimensions that push managers and firms to avoid taking action while recovery windows still exist, at the individual, firm, and industry level and explain how they work to induce errors.
We then propose several ideas to overcome the forces that push us to ignore potential disasters and suggest actions that can be taken to avoid making these type of mistakes.
We would like to invite you to a series of webinars that will be run in English or French. Our goal is to provide you with practical insights on a range of key topics that will help you to meet the economic and human challenges of the post-covid era. We hope you can join us!